Need help with an order, have a question about a product, want to talk collaboration, or just need to route your packet to the right destination?
You’re in the right place.
Customer Support
For questions about:
- Existing orders
- Shipping
- Damaged or incorrect items
- Returns or refunds
- Product questions
Email:
If your message is about an existing order, please include your order number so we can find it faster.
Order Questions
For order-related communication:
For most customer issues, though, support@layereightsupply.com is still the best place to start.
Billing
For invoices, payments, or other billing-related questions:
Collaborations
Interested in working with Layer Eight Supply?
For collaborations, partnerships, creator opportunities, or other business inquiries:
General Inquiries
Not sure where your message belongs?
Send it to:
We’ll get it routed to the right place. No traceroute required.
Response Times
We’re a small operation run by real people, not a 24/7 NOC.
We aim to respond to most messages within 1–2 business days.
For order issues, including damaged or incorrect products, please include as much relevant information as possible in your first message so we can troubleshoot the issue quickly.
Privacy Requests
For questions or requests involving personal information or privacy:
You can also review our Privacy Policy at:
layereightsupply.com/privacy/
Layer Eight Supply
Designed for the people behind the technology.